Sun Rands ...our Frequent Guest currency that can be used towards free holidays!
How to earn Sun Rands… Earning Sun Rands is easy. Simply sign up to join our Frequent Guest programme where you will receive exclusive benefits and rewards, as well as
Sun Rands that can be used towards
free holidays!
- At Executive Status you earn one Sun Rand for every R10 spent at participating hotels on a qualifying accommoation rate, earn one Sun Rand for every R20 spent at StayEasy hotels.
- Sun Rands are recorded and credited to your account within 36 hours of your stay and are calculated on your total bill on qualifying rates and items.
- Even while spending Sun Rands towards your free holiday (when paying a qualifying rate) you can earn Sun Rands on qualifying items, but not on the redeemed accommodation portion of the Sun Rand redemption.
- You also earn Sun Rands when you make use of the services of our select Programme Partners.
- Sun Rands and/or SAA Voyager miles can be earned whenever you stay at Beverly Hills Hotel, Sandton Sun, The Palazzo Montecasino, Southern Sun Hotels and Resorts and InterContinental hotels when a qualifying accommodation rate is paid.
- Southern Sun Lifestyle Resort Timeshare owners can earn Sun Rands on qualifying items excluding timeshare levies.
Spending your Sun Rands…Spending your Sun Rands is easy. Once you’ve accumulated Sun Rands, they can be used as payment when booking accommodation. Sun Rands can be used to pay for accommodation in full or in part and can be used at any of the participating hotels.
How do you book your accommodation using Sun Rands?
- When redeeming Sun Rands, 1 Sun Rand = ZAR 1.
- Your Sun Rand redemption booking must include a Friday, Saturday or Sunday night.
- You need at least 50% of the booking value available in Sun Rands to make a Sun Rand redemption. The balance can be settled in cash on arrival at the hotel.
To make your Sun Rand redemption booking, follow these easy steps…
Call the Southern Sun Customer Contact Centre, or simply book online.- Have your travel dates, preferred hotel and Frequent Guest membership number and PIN on hand. If you are booking through the Customer Contact Centre, advise the Agent that you wish to use your Sun Rands.
- Complete your booking and look forward to your free holiday.
- Remember, as a Frequent Guest member you’ll, receive a further 5% discount when booking online!
Cancelling your Sun Rands booking…Sun Rand redemption bookings may be cancelled using the following guidelines:
- Call the Southern Sun Customer Contact Centre with your reservation details, or if you originally made your Sun Rand redemption online, follow the online reservation cancellation process.
Please be advised that should you fail to arrive without cancelling your booking, your Sun Rands will be forfeited. Also note that any Sun Rands that would have expired at the time of cancellation will be forfeited.
Validity of Sun Rands …Sun Rands are valid for up to 24 months unless you have President tier status, in which case your Sun Rands will never expire for as long as you maintain your President Status.
Validity Period Structures:
| Period Earned |
Jul-Dec 2010 |
Jan-Jun 2010 |
Jul-Dec 2009 |
Jan-Jun 2009 |
| Expiry |
30 June 2012 |
31 Dec 2011 |
30 June 2011 |
31 Dec 2010 |
Qualifying accommodation rates The following accommodation rates qualify to earn Sun Rands:
- Public Rates
- Frequent Guest Corporate Rates
- SunBreaks Rates
Sun Rands can be earned on qualifying rates and items and services when a qualifying accommodation rate is paid. Qualifying items include the following:
- Accommodation
- Food and beverages at hotel owned restaurants and bars
- Laundry, valet services and telephone calls
Please note that qualifying items must be charged to your room account and will be reconciled and added to your Sun rands account within 36 hours of your stay.
Sun Rands are not earned on payments to third parties such as franchise restaurants, hotel shops, any cash disbursements or parking.
Terms and Conditions apply.