frequentGuest Rewards Programme
Benefits and Rewards
The frequentGuest rewards programme is designed to be simple, flexible and to provide our guests with real value for money. There are no restrictions imposed in terms of minimum stays, days of the week or minimum SunRands required, there is a 24-month validity on SunRands – and programme participation is free.
Benefits and rewards are tiered according to Gold, Platinum and Black frequentGuest rewards programme member status levels. Take a look at the benefits below.
Please read our Terms and Conditions to ensure you are familiar with the frequentGuest rewards programme.
| Benefits |  GOLD |  PLATINUM |  BLACK |
| Status Points required Accumulate 1 Status Point for every R10 spent, on accommodation and dining at select Southern Sun owned restaurants and bars. | Entry | 3,000 | 9,000 |
| Great member rates on accommodation | ✓ | ✓ | ✓ |
| Earn SunRands for hotel stays and Food & Beverage at hotel owned restaurants and bars when charged to your room - will be allocated 24 Hours after check out | 5% | 10% | 15% |
| Redeem SunRands for hotel stays and Food & Beverage at hotel owned restaurants and bars, Hotel Parking, Tourism Levy, Arabella Spa and Mount Grace Spa, and Sandton Sun Spa | ✓ | ✓ | ✓ |
| Free WiFi when staying at a participating hotel | ✓ | ✓ | ✓ |
| Food & Beverage discount at hotel owned restaurants and bars when settling the bill direct at the restaurant or bar (applies to a maximum of 8 guests, per sitting), or earn SunRands when charging the bill to your room (Valid at hotels in South Africa only) | 10% | 15% | 20% |
