Welcome to the frequentGuest Meetings & Events rewards programme

Get rewarded even more whenever you host a conference or event at Southern Sun!

Unlock rewards with frequentGuest Meetings & Events, our exclusive programme for Event Planners who book conferences, weddings, group travel, and special occasions at participating Southern Sun hotels.

Earn SunRands to redeem for hotel stays, dining, the next event and more - the opportunities to save are endless. Membership is free, join today.

Benefits

Earn 2% back in SunRands on qualifying rates and revenue, for a single event, including:

Group Bookings: 10 or more rooms when booked on a Group & Conference rate
24-Hour Conference Packages: minimum of 10 delegates
Day Conference Packages: minimum of 10 delegates
Venue Hire, dining, and more

Become a member today!

Joining is simple and free for Event Planners registered with Southern Sun:

Step 1: Ensure you are registered as an Event Planner with Southern Sun. If you would like to find out more, please contact us.
Step 2: Complete the frequentGuest Meetings & Events application form

Don't miss out- join today and start earning SunRands!

Join Now

Download The frequentGuest Meetings & Events Rewards Application Form

Terms & Conditions

SunRands Explained

frequentGuest Meetings & Events

Terms & Conditions

Membership of the frequentGuest Meetings & Events (fGME) rewards programme does not constitute a credit facility with Southern Sun
Membership is granted at the sole discretion of Southern Sun
Only Event Planners with registered independent trading companies, approved by and registered with Southern Sun, qualify for membership
To earn SunRands, Event Planners must:
- Be an approved fGME member with a registered 74CONXXX Corporate ID
- Provide their 74CONXXX Corporate ID when booking the event
- Ensure the event has taken place and full payment has been made
- Submit their SunRands claim along with their commission claim
To redeem SunRands, Event Planners must:
- Have available SunRands, no minimum amount of SunRands is required for redemption, SunRands can be redeemed at any time
- Submit a redemption request online or via email at [email protected]
- Ensure that only the Authorised Signatory listed on the fGME application submits the redemption request
- Note that SunRands cannot be earned on the SunRands used towards a SunRands redemption
1 SunRand = 1 Rand
SunRands are earned at a rate of 2% of total qualifying revenue (including VAT)
Qualifying revenue includes accommodation, dining at hotel-owned restaurants and bars, and other hotel-owned services. Third-party services or outsourced suppliers do not qualify for the earning of SunRands
SunRands will be credited to the Event Planner's account between two (2) and four (4) weeks after the event is held and fully paid for, as authorised by the Hotel General Manager
Travel Agents, Tour Operators, Government Departments, Parastatals, Southern Sun Key & Partner Accounts, Private Companies, NGO's and any other entity that is not an Event Planner, does not qualify to join fGME Rewards as this programme is specifically for Event Planners that are registered with Southern Sun
SunRands cannot be earned on pre-negotiated/contracted STO/Series or Sports Group rates
SunRands are excluded from promotional offers at select hotels. Event Planners, please confirm eligibility at the time of booking
Sandton Convention Centre, Paradise Sun, Tete Ferry Sun and SUN1 hotels are excluded from the fGME programme
Services or equipment hire involving outsourced or third-party suppliers do not qualify for the earning or redeeming SunRands
SunRands cannot be earned or redeemed on Mega Events as identified at the discretion of Southern Sun
SunRands are valid for 24 months from date of issue. SunRands not used by the expiry date, will be forfeited
SunRands and frequentGuest Meetings & Events membership benefits are non-transferable and may not be assigned to a third party
Southern Sun reserves the right to terminate membership or forfeit SunRands in cases of suspected fraud, misuse, or violation of programme terms and conditions
SunRands cannot be earned retrospectively for events, prior to fGME membership registration
The fGME programme is effective from 1 March 2025
Southern Sun reserves the right to amend what is deemed as qualifying revenue for the earning of SunRands without prior notice
fGME membership may be cancelled by the Event Planner at any time
Event Planners may not use Southern Sun's trademarks without prior written consent from Southern Sun
Event Planners shall indemnify Southern Sun against any claims arising from their failure to declare benefits received under the fGME rewards programme or any breach of applicable laws, regulations, policies, or guidelines
This programme is subject to all applicable local laws, rules, regulations, and tax requirements
Southern Sun will not be liable for any loss or damage resulting from errors, modifications, suspensions, or cancellations of the fGME rewards programme
Southern Sun reserves the right to modify, suspend, or cancel the fGME rewards programme or its terms at any time, without prior notice
Standard Southern Sun terms and conditions apply

Meetings & Events Rewards

SunRands Redemption Request

Company Details

*Company Name

*Meetings & Events Rewards Membership Number

*Southern Sun Corporate ID

Authorised Signatory

*Name

*Surname

*Email Address

*Contact Number

*Designation

Hotel & Venue Information

How would you like to redeem your SunRands?

Hotel or Venue

Arrival Date

Departure Date

*Number of SunRands to be redeemed

Please attach booking quote

This is a request only, the SunRands redemption will be confirmed once processed by the Rewards Administration Team.

Consent

* I hereby acknowledge that I am an authorised signatory for the company

I have read and agree to the Privacy Policy about the collection of information in relation to my request

I have read and agree to the Southern Sun frequentGuest Meetings & Events programme terms & conditions

Cities / Regions

Hotels

Rooms & Guests

Rooms

Adults

Children

Destination

Cities / Regions

Hotels

Travel Dates

Rooms & Guests

Rooms

Adults

Children

Promo Codes

Welcome to the frequentGuest Meetings & Events rewards programme

Benefits

Become a member today!

SunRands Explained

SunRands

Earning SunRands

Redeeming SunRands

Company Details

Authorised Signatory

Consent

Company Details

Authorised Signatory

Hotel & Venue Information

Consent

Sign in

Sign in

Join

Join the frequentGuest rewards programme Today!

Cities / Regions

Hotels

Rooms & Guests

Rooms

Adults

Children

Destination

Cities / Regions

Hotels

Travel Dates

Rooms & Guests

Rooms

Adults

Children

Promo Codes

Welcome to the frequentGuest Meetings & Events rewards programme

Benefits

Become a member today!

SunRands Explained

SunRands

Earning SunRands

Redeeming SunRands

Terms & Conditions

Meetings & Events Rewards

Application Form

frequentGuest Meetings & Events Application

Company Details

Authorised Signatory

Consent

Meetings & Events Rewards

SunRands Redemption Request

Meetings & Events Rewards SunRands form

Company Details

Authorised Signatory

Hotel & Venue Information

Consent

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