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News and Awards
Tourism Grading Council
Southern Sun Katherine Street has been awarded a Four Star grading in the Formal Accommodation category by the Tourism Grading Council of South Africa. The Star gradings handed out by the Tourism Grading Council of South Africa help South Africa achieve the highest level of quality assurance, promote optimal value for money and give ‘customer expectation’ the paramount position it deserves.
Traveller Review Awards 2023
Southern Sun Katherine Street Sandton has been awarded a Traveller Review Awards 2023 for receiving an average review score between 8 and 10 on reviews left by Booking.com travellers.
Southern Sun Employees Unite for Mandela Day
Southern Sun Employees Unite for Mandela Day: Hundreds Volunteer in Community Projects
Southern Sun Employees Unite for Mandela Day: Hundreds Volunteer in Community Projects
Once again South Africans honoured the legacy of Nelson Mandela on Thursday, 18 July. Hundreds of Southern Sun employees went out into their local communities to volunteer at the many projects that are regularly supported by the group’s hotels and resorts in South Africa. Heeding the call to collectively address social and economic security of Africans, Southern Sun volunteers acted in the spirit of the Mandela Day theme for 2024: Combat poverty and inequality, it is in our hands.
The hotel group’s commitment to making a positive impact in communities around the country truly embodies the uBuntu of Mandela Day. A total of 374 volunteers from 36 Southern Sun hotels supported 34 charities by spending their 67 minutes supporting those who are in need.
“Throughout the year, our hotel teams actively participate in community service, but Mandela Day is a special time for us to unite with the nation in driving positive change. Our support spans various causes, including health, welfare, and education, but given our position in the hospitality industry, we recognise the critical importance of alleviating hunger. This focus was the central theme of our Mandela Day activities, and we are proud to have made a meaningful difference in the lives of those who need it most,” stated Candy Tothill, Southern Sun’s Corporate Affairs Executive.
Southern Sun’s Sandton Convention Centre once again provided the venue as part of their ongoing sponsorship for Rise Against Hunger’s food packing event in Johannesburg on Wednesday, 17 July 2024 where more than 580,000 meals were packed. Among the numerous volunteers, 40 Southern Sun volunteers participated by preparing, weighing, and sealing 51 boxes, which contained over 13,260 nutritious meals. These meals are part of a larger effort to support Early Childhood Development Centres across the country, as part of the Rise Against Hunger SA organisation’s purpose of distributing meals.
In the greater Cape Town area, 215 dedicated staff members from 14 Southern Sun hotels came together to make a remarkable impact, supporting eight local charities. Their collective efforts saw a wide range of activities and donations aimed at uplifting the community. For instance, the Southern Sun Waterfront and Southern Sun The Cullinan hotels partnered with Ladles of Love, purchasing tickets and volunteering their time to feed the hungry through a network of NPOs, while also donating pre-loved linen to The Haven Night Shelter. Arabella Hotel, Golf & Spa made significant contributions to Child Welfare Kleinmond, providing 100 litres of soup with bread, 25 litres of milk, and an array of hygiene products and educational supplies. Other hotels like StayEasy Century City, SunSquare Cape Town Gardens, and Garden Court Nelson Mandela Boulevard also contributed to Ladles of Love and various other initiatives, ensuring widespread support across multiple causes.
Further demonstrating their commitment, Garden Court Mthatha’s staff supported Happy Homes Disabled Children Centre by donating pre-loved linen and crockery, planting vegetable seedlings, and providing a hearty lunch for 80 people. Similarly, Garden Court East London served lunch and donated fleece blankets to the Silver Crown Home for Aged and Handicapped, while Garden Court Kings Beach and Southern Sun The Marine provided meals, gift packs, and entertainment for the Protea Child Youth Care Centre. This collective effort from the hotels not only addressed immediate needs but also fostered a spirit of unity and compassion, embodying the true essence of Mandela Day and leaving a lasting positive impact on the Cape Town community.
In Gauteng and outlying regions, 96 volunteers from 16 Southern Sun hotels united to support 14 local charities through a variety of impactful activities. At Southern Sun and StayEasy Mbombela, staff donated seed packs worth R1800 to Cyril Clark High School to aid in crop planting. StayEasy Pretoria lent a helping hand to Arcadia Primary School and Pretoria Technical High School by making and distributing 67 lunch packs. Meanwhile, Garden Court Hatfield donated 60 fleece beanies and participated in a soup drive for the Give Them Hope Foundation, utilising bread collected through a plastic recycling campaign. Additionally, Garden Court & StayEasy Eastgate provided pre-loved linen, operating equipment, and gifts to the Home of Hope for Girls, further emphasising their commitment to community support.
Additional contributions saw Garden Court Milpark staff serving lunch and spending time with the elderly at Eventide Old Age Home, while Garden Court Polokwane donated soup, bread, and pre-loved linen to Tiangmatla Multi-Purpose Centre. Southern Sun Pretoria distributed hot meals and lunch packs to the displaced people living under the Nelson Mandela Bridge, and Garden Court OR Tambo donated dry goods to Khanyisa soup kitchen. Collaborative efforts between Garden Court Morningside and Southern Sun Katherine Street led to grocery donations for Mpabale Children’s Home in Alexandra. Garden Court Sandton City organised a soup kitchen and winter warmer drive for Ratang Bana, a community child support project in Alexandra, and Southern Sun Hyde Park sponsored accommodation for Ladles of Love staff hosting a Mandela Day event aimed at breaking a world record and raising substantial funds and items for underprivileged pre-school children. Additionally, Riverside Sun Hotel served a hearty lunch for 100 people at Vukuzenzele Old Age Home, and 54 On Bath and Southern Sun Rosebank partnered with Avanti Coffee to provide sandwiches, coffee, and donated pre-loved linen to Immaculata Shelter. These collective efforts exemplify the hotels’ dedication to making a significant positive impact in their communities.
In KwaZulu-Natal, 63 committed staff members from six hotels and three resorts came together to support 12 local charities, demonstrating a strong sense of community and solidarity. Employees from the Beverly Hills Hotel painted children’s bathrooms at Northview Primary, while Garden Court uMhlanga donated lunch packs to 100 school kids at St Michaels Primary School in Avoca. Southern Sun Elangeni & Maharani made significant contributions, not only engaging with the children but donating grocery items and pre-loved linen worth R146,179.12 to St Philomena’s. They also donated pre-loved linen valued at R79,327.67 to Fundiswa. Garden Court Marine Parade provided financial support to Nhlakanipho EDC Center, and The Edward hosted a fun-filled day for Eyethu Creche & Day Care with lunch, a jumping castle, face painting, toys, and party packs. Garden Court South Beach contributed by painting classrooms, performing maintenance, cleaning windows, and donating snacks and arts and crafts items to Toddlers Inn.
Widening the impact, Drakensberg Sun Resort donated groceries, a kettle and pots, and performed maintenance work at Umfolozi Creche, along with donating pre-loved linen to Kwazamakuhle School for Disabled Children. Cabana Beach Resort and uMhlanga Sands Resort jointly participated in a food parcel packaging event organised by Rise Against Hunger SA in Durban, and Cabana Beach Resort supported The Sahara Shelter, a safe haven for abused women and children facing domestic violence. Additionally, uMhlanga Sands Resort organised an exciting race activation and foam party for 25 children through Reach for a Dream. These efforts collectively showcase the hotels’ dedication to uplifting their communities and making a meaningful difference in the lives of those they support.
“Participating in days like Mandela Day is incredibly humbling as we witness the entire country coming together through volunteer programs. At Southern Sun, our people exemplify caring spirits by identifying needs and engaging in initiatives that uplift others. This commitment is most powerfully demonstrated during Mandela Day each year, where our collective efforts truly make a difference in the lives of those our efforts uplift,” concluded Tothill.
Traveller Review Awards 2022
Southern Sun Katherine Street Sandton has been awarded a Traveller Review Awards 2022 for receiving an average review score between 8 and 10 on reviews left by Booking.com travellers.
Travellers' Choice Award 2020
Southern Sun Katherine Street Sandton is a proud recipient of the 2020 Travellers' Choice Award. TripAdvisor gives a Travellers’ Choice award to hotels that consistently earn great reviews from travellers and are ranked within the top 10% of properties on TripAdvisor.
Certificate of Excellence Hall of Fame 2019
Southern Sun Katherine Street Sandton is a proud recipient of a 2019 Certificate of Excellence Hall of Fame award. This coveted accolade recognizes businesses with consistently high ratings on TripAdvisor.
Certificate of Excellence Hall of Fame 2018
Southern Sun Katherine Street Sandton is a proud recipient of a 2018 Certificate of Excellence Hall of Fame award. This coveted accolade recognizes businesses with consistently high ratings on TripAdvisor.
Certificate of Excellence 2017
Southern Sun Katherine Street Sandton has been selected for the 2017 Certificate of Excellence award in the accommodation category.
Certificate of Excellence 2016
Southern Sun Katherine Street Sandton has been selected for the 2016 Certificate of Excellence for superior service.
Certificate of Excellence 2014
TripAdvisor
Certificate of Excellence 2013
TripAdvisor
Southern Sun expands SunPet offering with two additional pet-friendly hotels
Tuesday, 12 September 2023 – Southern Sun proudly announces two additional ‘Sunpet’ friendly hotels, with the conversion of Southern Sun Katherine Street, Sandton and Southern Sun Bloemfontein, both of which have opened their doors to welcome pets.
Tuesday, 12 September 2023 – Southern Sun proudly announces two additional ‘Sunpet’ friendly hotels, with the conversion of Southern Sun Katherine Street, Sandton and Southern Sun Bloemfontein, both of which have opened their doors to welcome pets.
Recognising the bond between hotel guests and their four-legged companions, Southern Sun Katherine Street takes the lead in offering pet-friendly accommodation in the heart of Sandton. General manager Bilal Essop and his dedicated team eagerly await the arrival of guests accompanied by their pets. “Understanding that pets are often cherished family members, we believe that they shouldn’t have to be separated while traveling,” says Essop. “We want our guests to enjoy their time in Sandton, whether they’re here for business or pleasure, and we hope that this new addition to our offerings will make their stay with us even more enjoyable.”
Joel Stols, Southern Sun Bloemfontein’s General manager added, “By extending our warm welcome to guests travelling with their pets, we’re ensuring that no one is left behind when it comes to creating lasting memories. Our new pet-friendly rooms represent another step in redefining the way we approach hospitality, and we can’t wait to see the joyful moments that unfold as our guests enjoy unforgettable stays together with their pets.”
To ensure the utmost comfort and convenience for both guests and their pets, carefully selected rooms within each hotel underwent a pet-friendly conversion, and now feature hygienic vinyl flooring and a comfortable Sealy Posturepedic pet bed, together with a range of convenient Sunpet amenities to make pets comfortable during their stay. In addition to the comfortable accommodation, guests can also dine with their pets at the hotels, which offer a Sunpet Gourmet Menu, serving a variety of nutritious and delicious individually packaged dishes made with real ingredients.
In addition to the rooms, amenities and conveniences being offered, the selection of the Sunpet hotels themselves has also received careful consideration. Southern Sun’s general manager of corporate affairs, brands & marketing, Candy Tothill explains, “In addition to its garden rooms, we chose Southern Sun Bloemfontein so that guests en route to or from our existing Sunpet hotel in Cape Town – SunSquare Cape Town Gardens – could also enjoy overnighting with their pets at another one of our trusted hotel brands during their journey. Southern Sun Katherine Street is set in beautiful gardens and neighbouring a pretty park, it could not be more perfectly suited to welcome Sunpets, so we chose to also extend our signature hospitality to pets travelling in style in Sandton.”
For those seeking to enjoy the Sunpet experience, pet-friendly rooms are available at an additional surcharge of R250 per room per night, with a one-time non-refundable payment of R500 per stay. As part of their warm welcome, Sunpets receive a treat upon arrival. Along with pet bedding for the ultimate sleep experience, during their stay, pets also have access to a selection of bowls, mats, toys, and other treats and conveniences to ensure a memorable visit.
Southern Sun Katherine Street and Southern Sun Bloemfontein are proud to incorporate the joys of pet-friendly hospitality and invite guests to discover the comfort, warmth, and genuine care of a truly pet-friendly experience.
Visit https://www.southernsun.com/sunpet to learn more.